Website Visitors

What is it?

The Website Visitors signal helps turn website activity into sales actions by identifying key stakeholders at visiting accounts.

How it works

  1. Activate the Website Visitors signal in the Signals Library.
    • Choose RB2B, Clearbit, or data from another source
    • Select whether you want to upload from a CRM report/list, a Google Sheet, a CSV, or use a JavaScript snippet on your Website
  1. Define visit criteria and importance:
    • Choose URLs to exclude (e.g. page does not contain careers, blog)
    • Choose how specific pages or behaviors should be highlighted
      • e.g. If site page contains pricing, Highlight as Pricing Page with an importance of 1,000
      • e.g. If site page contains overview, Highlight as Product Overview page with an importance of 100
      • e.g. If Date Time of visit is in the last 7 days, Highlight as Last 7 days with an importance of 500
  1. On the 'Find Prospects' tab, select whether to scan for key titles at these visiting accounts including whether you want to:
    • Find prospects using a specific persona
    • Limit the number of accounts to scan
    • Limit to only ICP matching accounts
  1. Install the UserGems JavaScript snippet to start tracking.
    • To do this via Google Tag Manager:
      • Go to your workspace in Google Tag Manager and click 'New Tag'
      • Click 'Tag Configuration' and choose 'Custom HTML' from the list
      • Copy the snippet under the Signal > Setup and paste itinto the HTML field
      • Check the 'Support document.write' box underneath the HTML field in Google Tag Manager
      • Under 'Advanced Settings,' select "Unlimited" from the 'Tag firing' dropdown
      • Select a Trigger that has a Trigger type 'Page View' and set it to trigger on 'All Page Views'
      • Save the tag and publish it to your website
  1. UserGems will surface relevant stakeholders at these accounts within Audiences based on your selections.
  2. Use campaign workflows to reach out with personalized messaging.
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